With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

As a Customer Success Account Manager (CSAM), you will be a key partner to our customers, supporting them in achieving the full value of Microsoft’s Digital Cloud platforms. You will play a pivotal role in driving the execution of customer success plans, aligning Microsoft’s technology and services with customer business objectives, and supporting program delivery to ensure impactful outcomes. By leveraging your technical knowledge, program management skills, and relationship-building capabilities, you will contribute to accelerating customer adoption, usage, and satisfaction.

This opportunity will allow you to accelerate your career growth, develop deep business acumen, strengthen your delivery management expertise, and deepen your cloud and industry knowledge.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.