In the Consumer Sales Organization (CSO), our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys—spanning physical storefronts and digital destinations across Direct and Partner Channels in Gaming, Windows PCs, Microsoft 365 (M365), and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth. 

As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You will also be a part of a culture centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO. 

Microsoft 365 has transformed productivity, collaboration, creativity, and communication across personal and professional contexts. This role is pivotal in continuing M365’s success by delivering consumer-centric experiences that keep current users engaged while attracting new subscribers. With the introduction of Copilot and its leadership in shaping the future of productivity, Microsoft and the Consumer Sales Organization stand out as one of the most exciting places to work in technology. 

In this role, you will be responsible for planning and executing omni-channel marketing initiatives that focus on consumer engagement with M365. You’ll align with global M365 business core priorities and key performance indicators (KPIs), leverage functional experience and global market insights, and drive attach, quality acquisitions and return on investment (ROI) for investments. 

With a passion and depth of knowledge across our M365 portfolio, you’ll work closely with partners to influence the design of unique Microsoft experiences across channels and at every touchpoint in the customer journey. By collaborating across organizational boundaries, you’ll deliver integrated consumer marketing, execution excellence, and brand love. You will act as a trusted advisor to drive strategic decisions about our marketing investment strategy, leveraging multiple funding sources and optimizing impact to create joint value. 

By joining the Consumer Channel & Partner Marketing team, you’ll collaborate closely with Category and Sales teams globally to drive full-funnel marketing initiatives for M365, an ecosystem increasingly driven by AI innovation. As part of a worldwide team, you’ll have the opportunity to glean local learnings and best practices from diverse markets and scale them globally. You will also collaborate with world-class channel and partner marketing professionals to create and pilot new consumer experiences that will scale across our partner footprints—from market-maker retailers and strategic retailers to distributors, original equipment manufacturers (OEM) and competitors. 

Team leadership is crucial in this role, and we look to our leaders to create clarity, generate energy, and deliver results. You’re a culture-builder, attracting and retaining diverse talent and unique perspectives. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.