Job Description:

Job Title: Senior Operations Analyst - Global Operations

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description:

We have an exciting new opportunity on our Team. You will provide timely settlement for securities in the major European Markets. The operations team in Dublin are responsible for a varied number of middle and back-office functions and play a vital role within the firm supporting our trading desks and clients. The successful applicant must ensure a high level of client service is provided to both internal and external clients, whilst complying with internal procedures, controls, and FSA regulatory requirements. In addition to the core responsibilities of the role, this opportunity enables our associates to develop or enhance their understanding of settlements and the investment banking industry.

Responsibilities:

• Ensure the settlement of transactions for European markets on behalf of clients or the trading desks
• Taking the necessary action to ensure resolution of all failing trades
• Ensuring teamwork towards meeting quarterly fails targets
• Employ networking skills to manage your relationships with custodian, clients, relationship managers, middle office representatives and information sources.
• Escalation of potential risk and exposure to your manager timely and efficiently
• Monitor shared inbox to ensure all queries responded to within agreed SLA
• Ensure that all established procedures are followed.
• Work as part of a team in providing support to colleagues and ensure that the department maintains optimum performance and delivery of objectives

What we are looking for:

• Excellent attention to Detail
• Data Collection and Entry
• Record Keeping
• Recording/Organizing Information
• Strategic Thinking
• Decision Making
• Negotiation

Skills that will help:

• Excellent organisational skills are required with the ability to prioritise workload, work accurately and efficiently under pressure.
• To be flexible in their attitude and approach; have a desire to learn from day-to-day scenarios.
• Excellent communication skills; both written and verbal.

Benefits of working at Bank of America:

Ireland

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare and 20 days of back-up adult care per annum 
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan
• Ability to donate to charities of your choice and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status,  socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements