Overview

For 65 years, Enterprise has been an industry leader in the mobility industry. Our reputation is built upon treating our customers and employees with world-class customer service and a promote-from-within culture. Our Liability Claims Adjusters handle claims that result from accidents that take place during the rental process. Don’t have a background in insurance or claims? No problem! Our Liability Adjusters are supported by a comprehensive training and development program that includes state-specific licensing to ensure you have everything you need to succeed in this career. Our ideal candidates are career-minded with an appetite for knowledge and research. You’ll manage assigned claims from start to finish which involves adapting your communication style as well as the ability to efficiently manage your time. While you will have autonomy in many of the decisions related to your claims, collaboration is part of our culture and those selected should expect a supportive team environment.

• Compensation $50,000-$60,000 per year with prior experience taken into consideration
• This is a hybrid position splitting time between your home and our office located in Olivette, MO
• Full benefits including matching 401k, profit sharing and company discounts
• Flexible schedule
• Equipment provided

Responsibilities

• Under direct supervision, gather information to investigate and resolve liability claims, including conducting interviews and taking recorded statements, collecting medical data, police reports, repair estimates and other related investigative documents; Contact body shops and other related parties, conduct accident scene investigations, analyze information from scene investigations and vehicle inspections
• Attend in-office training a minimum of three days per week to collaborate in person and ensure the best learning experience
• Assist in the evaluation of property damage and determine extent of damages, evaluate non-complex bodily injury claims, and determine extent of injuries and evaluate and determine coverage and liability
• Learn to interpret claims information and develop recommendations for strategies for claim resolution based on experience and training
• Learn to make recommendations and obtain management approval for any changes to settlement strategy
• Receive and respond promptly and appropriately to requests from vendors, renters, claimants, attorneys, and internal contacts
• Maintain and handle confidential records, files, and correspondence, maintaining compliance with established standards
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality 
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans  LI Remote

Qualifications

• Must have obtained a bachelor’s degree or higher
• Must have a minimum of 6 months of work experience
• In lieu of work experience will consider involvement in organizations/clubs, volunteer work/community service, athletics, or military.
• Prior work experience in an office or administrative setting preferred
• Must obtain required local insurance adjusters license(s), if applicable, within 12 months
• Previous insurance or claims related experience a plus
• Must be able to work full-time
• Must have the ability to travel when necessary
• Must be willing to commute to St. Louis, MO (Olive & 170) at least three days per week
• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Competency Based Qualifications:

Executing

• Acts to meet goals and objectives
• Follows a business plan
• Accomplishes tasks according to the direction and instructions provided

Working with a Team

• Works well with a diverse group of individuals
• Places the team\'s needs and goals ahead of those of the individual, when necessary
• Fosters and environment of camaraderie

Detail-Oriented

• Demonstrates a strong attention to detail
• Provides facts and details when conveying information
• Thoroughly reviews information for accuracy and consistency

Problem Solving

• Determines the best solution based on the facts available
• Addresses problems in a timely manner
• Provides multiple solutions (when applicable) for resolving problems

Communication

• Effectively communicates both verbally and in writing
• Clearly communicates messages, thoughts, and ideas to others
• Demonstrates strong presentation skills

Flexibility

• Readily adapts to change
• Moves easily from one task or responsibility to another
• Can perform tasks or complete processes in ambiguous situations